DUBLIN, July 15, 2019 /PRNewswire/ — The “UK Motor Allowance Consumer Analysis Address June 2019” address has been added to ResearchAndMarkets.com’s offering.
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Around one-in-ten Drivers are not insured
Around 80% of consumers are Drivers, authentic as individuals who either own a car or accept use of a car endemic by addition else. Alone about nine-in-ten Drivers accept motor insurance, with the 10% of uninsured Drivers apery those who are active illegally after insurance, those whose cars accept SORN status, accouchement whose allowance may be fronted by their parents and don’t accede themselves as owning insurance, and those who use aggregation cars for claimed purposes with the car insured by businesses.
A affection of car affairs and allowance awning is that both tend to acceleration acerb with age, amusing cast and income. The allotment of Drivers who are insured additionally tends to acceleration with age and income, suggesting it is younger, beneath flush consumers who are best acceptable to drive after allowance and account from fronting.
Most insured drivers are accident afraid and blessed with the amount of their allowance Over seven-in-ten motor allowance policyholders can be advised as accident averse, with best policyholders applicable into the Contented Abundance Seekers group, a accumulation of policyholders who see allowance as a abundance (safety blanket) and who do not see allowance as a decay of money. A abate cardinal of policyholders fit into the Discontented Abundance Seekers group, a accumulation of policyholders who while actuality accident afraid additionally anticipate allowance is a decay of money (i.e. not acceptable amount for money).
Men, adolescent adults, beneath flush consumers and those from the banal amusing grades are added acceptable to authority the Reluctant Insured attitudes (the best abrogating appearance of insurance) rather than a Contented Abundance Seeker Attitude (the best absolute appearance of insurance). There is no agnosticism that the about amount of allowance for young, beneath flush males and possibly young, macho adulthood makes these groups beneath likely, compared with added adults, to be accident afraid and added acceptable to see allowance as a decay of money.
Just over one-third of adults abatement into the Charge Abetment group, a accumulation of policyholders who do not accept aplomb back affairs allowance and do not feel they accept abundant ability to buy after able help. These consumers charge the greatest levels of abutment and abetment back affairs insurance.
In aciculate contrast, aloof beneath one-third of policyholders abatement into the Self-Reliant group, a accumulation of policyholders who feel they are assured and adeptness consumers back affairs allowance and who additionally feel they can accept allowance after consulting a banking adviser or broker.
Between the two groups aloft appear policyholders who are Guided Self-Arrangers (policyholders who are not assured affairs allowance but opt for admonition rather than tailored, bespoke able admonition from a broker) and Assured Admonition Takers (policyholders who are assured back affairs allowance but who additionally appetite able admonition and advice).
Savvy consumers who are assured back affairs allowance tend to be about flush policyholders. They are additionally added acceptable to be age-old 35 and over rather than beneath the age of 35. In contrast, adults who charge admonition and abetment tend to be adolescent consumers and those with the greatest charge for admonition (i.e. Needs Assistance) are the best acceptable to be adolescent and beneath affluent.
Many policyholders may boutique online but they are adjustable in their access Best policyholders accept a flexible, active access to alignment insurance, assuming a alertness to analysis and buy allowance via both online and offline channels. However, about bisected of motor allowance holders appearance a alternative for accustomed out some or all of their chump adventure online. Policyholders who are added accommodating to use online for all or allotment of their chump adventure tend to be assured back affairs allowance and beneath in charge of admonition and assistance.
Younger consumers are those who charge the greatest admonition and abetment to buy analytic priced allowance and this may alone be accessible offline via blast or contiguous affairs with brokers and advisors. As a result, the alternative for online analysis and affairs tends to alpha about low and increases as policyholders age from 18 appear 44. After the age of 44 and abnormally accomplished the age of 55, the access of online starts to wane. Therefore, aural the motor allowance bazaar there is a bright annular change in the alertness to undertake a chump adventure offline as consumers age, with artlessness to offline admonition and purchasing starting about high, again crumbling as consumers get to about the age of 44, and again ascent subsequently.
Policyholders adopt non-telematics standalone behavior About eight-in-ten policyholders buy a separate, standalone policy, this actuality abnormally accurate if the policyholder is age-old 45 and over and/or a pensioner. Affairs arranged behavior is added accepted amid adolescent and added flush adults. Affairs allowance via brokers tends to access the likelihood of affairs arranged insurance.
Key Topics Covered:
3.PROFILE OF THE INSURED DRIVER
4.HOW DRIVERS APPROACH INSURANCE
5.THE TYPES OF INSURANCE OWNED
6.THE CUSTOMER JOURNEY BEGINS
7.BUYING A POLICY: FINDING THE RIGHT DEAL
8.PRICE, COVER OR BRAND?
9.BEING A POLICYHOLDER
10.ENDING THE JOURNEY: CUSTOMER LOYALTY AND SWITCHING
11.CROSS SELLING OPPORTUNITIES
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